Terms of Service

Last Updated: March 26, 2026

Welcome to Creatrix ("Company", "we", "our", "us").

These Terms of Service ("Terms") govern your access to and use of the Creatrix platform, including our website, applications, and services (collectively, the "Service").

By accessing or using the Service, you agree to these Terms.

1. Eligibility

You must be at least 18 years old to use the Service.

By using Creatrix, you represent and warrant that:

  • You are at least 18 years old
  • You have the legal capacity to enter into this agreement

2. Description of Service

Creatrix is an AI-powered platform that allows users to:

  • Upload images (including face and body images)
  • Generate and edit photorealistic images and videos using AI
  • Create and manage digital characters
  • Access generated content via a credit-based system

3. User Content

You retain ownership of any content you upload ("User Content").

By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to:

  • Process, store, and display your content
  • Use your content solely to provide the Service to you

We do not use your uploaded images or generated content to train AI models.

You represent and warrant that:

  • You own or have rights to the content you upload
  • Your content does not violate any laws or third-party rights

4. Prohibited Content

You agree NOT to upload or generate content that:

  • Includes minors (under 18 years old)
  • Uses the likeness of celebrities or public figures without authorization
  • Involves impersonation or misleading identity
  • Violates privacy, intellectual property, or publicity rights
  • Is illegal, abusive, harassing, or promotes violence
  • Is non-consensual intimate imagery or depicts real individuals in explicit scenarios without their consent

We reserve the right to remove content and suspend users who violate these rules.

5. AI Generated Content Disclaimer

The Service uses artificial intelligence.

You acknowledge that:

  • AI-generated outputs may be inaccurate, unrealistic, or misleading
  • We do not guarantee the accuracy or quality of outputs
  • You are solely responsible for how you use generated content
  • You must not represent AI-generated content as real photographs of real people without disclosure

6. Content Moderation

We use automated systems (including third-party tools such as AWS Rekognition) and manual review to detect:

  • Minors
  • Celebrity likeness
  • Policy violations

We may:

  • Remove content
  • Restrict access
  • Suspend or terminate accounts

7. Credits & Payments

Creatrix operates on a credit-based system.

  • Credits are required to generate content
  • Credits are consumed upon use

Refund Policy:

  • Credits are non-refundable once used successfully
  • Refunds may be issued only if generation fails due to system error

Payments are processed through third-party providers (e.g., Stripe).

8. Account Responsibility

You are responsible for:

  • Maintaining the confidentiality of your account
  • All activities under your account

9. Termination

We may suspend or terminate your account at any time if:

  • You violate these Terms
  • You misuse the Service

10. Intellectual Property

All rights in the Service (excluding User Content) belong to Creatrix.

11. Limitation of Liability

To the maximum extent permitted by law:

Creatrix shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data, profits, or business

12. Governing Law

These Terms are governed by the laws of the State of Delaware, United States.

13. Changes to Terms

We may update these Terms at any time. We will notify users of material changes via email or in-app notice. Continued use of the Service after such notification constitutes acceptance.

14. Contact

For questions: support@creatrix.ai